Senior Communications Lead: Center Operations

North Memorial Health; Brooklyn Center (MN); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k retirement match

Paid time off (PTO)

Job summary

North Memorial Health is seeking an experienced dispatcher to oversee the day-to-day operations of the Communication Center, ensuring efficient response and communication during emergencies. The role requires EMD/IAED certification, EMD-Q IAED certification, and CPR certification, with supervisory experience preferred.

Responsibilities include coordinating staffing, investigating concerns, and maintaining equipment and processes to support rapid, accurate communications across the center.

Qualifications

• EMD/IAED certification required or in progress.
• EMD-Q IAED certification required or in progress.
• CPR certification required or in IAED standards.

Responsibilities

• Oversees day-to-day operations of the Communication Center.
• Reports and investigates issues, troubleshoots equipment, and maintains staffing and tools for the communications team.

Skills

EMD IAED Certification

EMD-Q IAED Certification

CPR Certification

Education

High school graduate or equivalent

Bachelor's degree preferred

Tools

EMD through IAED

EMD-Q through IAED

Job description

North Memorial Health is seeking an experienced dispatcher to oversee the day-to-day operations of the Communication Center, ensuring efficient response and communication during emergencies. The role requires EMD/IAED certification, EMD-Q IAED certification, and CPR certification, with supervisory experience preferred.

Responsibilities include coordinating staffing, investigating concerns, and maintaining equipment and processes to support rapid, accurate communications across the center.