Senior Commodity Trading Systems Analyst

Quantum Technologies. LLC; Jersey City (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

Quantum Technologies. LLC in Jersey City, NJ seeks a Senior Business Systems Analyst to support commodity trade operations and ETRM/CTRMs through strong business analysis, techno-functional solution support, and stakeholder collaboration across Trading, Risk, and IT teams.

The role requires hands-on experience with ION XTP or similar platforms and ION Openlink, plus knowledge of soft commodities like grains and seeds.

Qualifications

• 7+ years as a Business Analyst or Senior Business Analyst in commodity trading and hedging.
• Proven delivery across requirements, process mapping, solution design support, SIT/UAT coordination, defect triage, deployment readiness, and hypercare.
• Experience supporting production applications including incident analysis, root-cause investigation, vendor coordination, and operational documentation.
• Ability to translate complex business needs into clear, testable requirements and manage traceability through testing and release.
• Strong facilitation and stakeholder management to align multiple teams and priorities.
• Excellent written and verbal communication with focus on clarity, accuracy, and professionalism.
• Knowledge with ION XTP or similar ION platforms supporting trade processing, integrations, and operational workflows.
• Knowledge with ION Openlink (Endur/Openlink) in a functional or techno-functional role supporting trading and risk operations.
• Experience with soft commodities such as grains and seeds.

Responsibilities

• Lead end-to-end business analysis for hedging and trade initiatives from discovery through stabilization and hypercare.
• Document current and future-state processes including process maps, controls, handoffs, and exception handling across front-to-back trade flows.
• Translate business needs into clear, testable requirements, user stories, acceptance criteria, and documentation.
• Partner with solution architects, product owners, and delivery teams to support solution design, configuration approach, and integration touchpoints.
• Identify data and reporting needs including P&L, settlements, and confirmations, and support alignment on definitions and reconciliation expectations.
• Support SIT and UAT planning and execution including test strategy input, case review, and execution coordination.
• Drive defect triage and resolution: reproduce issues, document impacts, prioritize with stakeholders, and coordinate fixes.
• Support deployment readiness including cutover planning inputs, operational readiness checks, and stakeholder communications.
• Provide functional and techno-functional support for hedging and trade applications for day-to-day issue intake and resolution coordination.
• Support integration monitoring and troubleshooting across upstream and downstream systems such as market data, confirmations, settlements, and accounting interfaces.
• Coordinate with vendors and internal teams to manage escalations, track SLAs, and ensure timely resolution of production issues.
• Maintain and improve support models including intake processes, triage playbooks, escalation paths, and operational runbooks.
• Analyze incidents and service requests, perform root-cause investigation, and document findings, workarounds, and permanent corrective actions.
• Develop and maintain operational documentation to improve support consistency and reduce recurring issues.
• Support production stabilization by identifying recurring defects, process gaps, and control weaknesses and drive remediation plans.
• Participate in change management and release readiness to ensure supportability and smooth transitions to operations.
• Serve as a trusted partner to stakeholders and communicate clearly across business and technical audiences.
• Facilitate decision-making by presenting options, impacts, dependencies, and trade-offs and drive alignment on requirements and delivery outcomes.
• Promote disciplined delivery practices including scope control, requirements quality, traceability, and test evidence.
• Mentor junior analysts and contribute to continuous improvement of analysis standards, templates, and delivery practices.

Skills

Stakeholder management

Requirements gathering

Facilitation

Communications

SIT/UAT coordination

Technical/functional liaison

Business analysis

Tools

ION XTP

ION Openlink Endur/Openlink

Job description

Quantum Technologies. LLC in Jersey City, NJ seeks a Senior Business Systems Analyst to support commodity trade operations and ETRM/CTRMs through strong business analysis, techno-functional solution support, and stakeholder collaboration across Trading, Risk, and IT teams.

The role requires hands-on experience with ION XTP or similar platforms and ION Openlink, plus knowledge of soft commodities like grains and seeds.