Senior Commercial Risk Client Manager, Middle Market

Baldwin Group Colleague, Inc.; Tampa (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

The Baldwin Group in the United States seeks a Sr. Client Relationship Manager to oversee a portfolio of mid to high complexity commercial clients. You will manage renewals, retention, and strategic risk consulting, delivering data-driven recommendations and proactive service.

You will collaborate with carriers, advisors, and internal teams to meet multi-year renewal goals. The role requires advanced commercial insurance expertise, strong communication, and a track record of maintaining

Qualifications

• Bachelor's degree in business, finance, insurance or related field.
• Current state Property & Casualty license required.
• 4–6+ years of commercial insurance and account management experience.
• Ability to interpret loss and exposure data and advise on strategy.

Responsibilities

• Lead renewal strategies and present coverage options with data-driven insights.
• Maintain strong client relationships and ensure timely compliance matters.
• Coordinate with carriers, advisors, and internal teams to meet timelines.
• Deliver quarterly business reviews and strategic recommendations.
• Mentor colleagues and drive process improvements in service delivery.

Skills

Client advisory

Renewals management

Risk analysis

Cross-functional

Communication

Education

Bachelor's degree in business/finance/insurance

Property & Casualty license

Tools

Applied Epic

Microsoft Excel

AI-enabled tools

Digital workflow platforms

Job description

The Baldwin Group in the United States seeks a Sr. Client Relationship Manager to oversee a portfolio of mid to high complexity commercial clients. You will manage renewals, retention, and strategic risk consulting, delivering data-driven recommendations and proactive service.

You will collaborate with carriers, advisors, and internal teams to meet multi-year renewal goals. The role requires advanced commercial insurance expertise, strong communication, and a track record of maintaining