Senior Commercial Lines Account Manager — Hybrid & Growth

HUB International; Grand Rapids (MI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) Retirement Plan

Hybrid Work Schedule

Vacation, Sick, and Personal Time Off

Life and Disability Plans

Job summary

HUB International Midwest-East is seeking a Commercial Account Manager to handle an assigned book of business, focusing on client retention and accurate client data in EPIC. You will work in a collaborative team with Producers and Senior Account Managers, mentoring associates as needed.

Travel is occasional. HUB offers structured training, licensing support, competitive pay, generous PTO, and a hybrid work schedule within a diverse, growth‑oriented culture.

Qualifications

• Bachelor-level or equivalent in knowledge or experience is not specified; minimum High School Degree required.
• 3-5+ years in a Commercial Lines role on the agency side is required.
• Proficient in Excel and data handling.
• P&C License required or able to obtain licensure.

Responsibilities

• Manages a book of business generally in excess of $550k in revenue, depending on the complexity or number of accounts.
• Provide quality customer service to existing accounts with a goal of 93% retention or more.
• Collaborate within a team that includes Producers, Sr. Account Managers, and Associate Account Managers.
• Mentor, support, and train Associate Account Managers and Team Assistants, as necessary.
• Ensure accurate maintenance of client information in EPIC.

Skills

Strong communication

Intermediate Excel

Willingness to travel

Education

High School Degree

Job description

HUB International Midwest-East is seeking a Commercial Account Manager to handle an assigned book of business, focusing on client retention and accurate client data in EPIC. You will work in a collaborative team with Producers and Senior Account Managers, mentoring associates as needed.

Travel is occasional. HUB offers structured training, licensing support, competitive pay, generous PTO, and a hybrid work schedule within a diverse, growth‑oriented culture.