Commercial Account Manager — Drive Retention & Team Growth

HUB International; Mishawaka (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Wellness Program

401(k) Plan

Life & Disability Plans

Paid Time Off

Dress for Your Day

Job summary

HUB International Midwest-East is seeking a Commercial Account Manager to oversee a book of business worth $500k+ in revenue. You will retain clients through proactive service and maintain accurate records in EPIC, working with Producers and Senior/Associate Account Managers.

Join a collaborative team where you mentor junior staff, contribute to client retention goals, and support ongoing account service in a busy Midwest office setting in Mishawaka, Indiana.

Qualifications

• 3-5+ years in a Commercial Lines role on the agency side.
• Experience working in the middle market with accounts averaging $15k in revenue and above
• Intermediate Excel skills
• Strong communication
• P&C License
• Willingness to travel, on occasion

Responsibilities

• Manages a book of business generally in excess of $500k in revenue, depending on the complexity or number of accounts.
• Provide quality customer service to existing accounts with a goal of 93% retention or more.
• Collaborate within a team that includes Producers, Sr. Account Managers, and Associate Account Managers.
• Mentor, support, and train Associate Account Managers and Team Assistants, as necessary.
• Ensure accurate maintenance of client information in EPIC
• Special projects and all other duties, as assigned

Skills

Commercial lines experience

Strong communication

Intermediate Excel

P&C License

Willingness to travel

Education

High School Diploma

Tools

EPIC

Job description

HUB International Midwest-East is seeking a Commercial Account Manager to oversee a book of business worth $500k+ in revenue. You will retain clients through proactive service and maintain accurate records in EPIC, working with Producers and Senior/Associate Account Managers.

Join a collaborative team where you mentor junior staff, contribute to client retention goals, and support ongoing account service in a busy Midwest office setting in Mishawaka, Indiana.