Commercial Lines Account Manager - Flexible Hours

HUB International; Troy (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision (PPO, HMO,

401(k) Retirement Plan

Life and Disability Plans

Paid time off

Flexible Work Arrangements

Classroom & online training

Job summary

HUB International Midwest-East is seeking a Commercial Account Manager to handle a book of business over $500K in revenue. You will retain clients through dedicated service and maintain accurate data in our systems, within a collaborative team environment.

The role emphasizes mentoring junior staff, partnering with Producers and Senior Account Managers, and ensuring high retention and service quality while supporting growth across the region.

Qualifications

• 3-5+ years in a Commercial Lines role on the agency side.
• Experience with middle market accounts averaging $15k in revenue and above.
• P&C License required.
• Intermediate Excel skills.
• Strong communication skills.

Responsibilities

• Manages a book of business generally in excess of $500k in revenue, depending on the accounts.
• Provide quality customer service to existing accounts with a goal of 93% retention or more.
• Collaborate with Producers, Sr. Account Managers, and Associate Account Managers.
• Mentor, support, and train Associate Account Managers and Team Assistants as necessary.
• Ensure accurate maintenance of client information in EPIC.
• Special projects and other duties as assigned.

Skills

Communication

Excel

P&C License

Travel willingness

Education

High School Diploma or equivalent

Job description

HUB International Midwest-East is seeking a Commercial Account Manager to handle a book of business over $500K in revenue. You will retain clients through dedicated service and maintain accurate data in our systems, within a collaborative team environment.

The role emphasizes mentoring junior staff, partnering with Producers and Senior Account Managers, and ensuring high retention and service quality while supporting growth across the region.