Senior Commercial Lines Account Manager

Hub International; Franklin (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401k matching

Generous PTO

Wellbeing program

Licensing & development support

Job summary

Hub International is seeking an Account Manager III to deliver exceptional service through day-to-day management of assigned accounts and to mentor junior staff. The role focuses on achieving client retention, ensuring satisfaction, and collaborating with producers and colleagues to drive growth.

You will build relationships with clients and carriers, review coverage and contracts, and lead renewal negotiations while maintaining high service standards and teamwork across the agency.

Qualifications

• 5+ years experience in a senior account management role.
• Excellent written and verbal English communications.
• Ability to work full-time at HUB facilities and travel when required.

Responsibilities

• Establishes and builds customer and carrier relationships.
• Responds to client coverage inquiries.
• Reviews contracts and agreements for insurance coverage compliance.
• Remarkets renewals with carriers; gathers information for accuracy.
• Negotiates terms, pricing and conditions with carriers.
• Binds coverage and manages renewal delivery.
• Mentors junior staff and coordinates with other teams.

Skills

Customer service

Problem solving

English communication

Office software

Agency management systems

Team leadership

Education

HS diploma

College degree preferred

Professional designation desirable

Tools

Microsoft Office

Agency management systems

Job description

Hub International is seeking an Account Manager III to deliver exceptional service through day-to-day management of assigned accounts and to mentor junior staff. The role focuses on achieving client retention, ensuring satisfaction, and collaborating with producers and colleagues to drive growth.

You will build relationships with clients and carriers, review coverage and contracts, and lead renewal negotiations while maintaining high service standards and teamwork across the agency.