Senior Commercial Lines Account Leader for Complex Renewals

Usi, Inc.; Glen Allen (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

USI, Inc. is seeking an experienced Commercial Lines professional to manage 10–20 large and complex accounts as the day-to-day client contact.

You will collaborate with an Account Manager on the largest accounts, handle renewal marketing, respond to questions, and provide guidance to Account Representatives and Account Managers. You will work with underwriters, analyze quotes, make program recommendations, manage renewals to avoid lapses, and participate in carrier negotiations.

Qualifications

• 15+ years of experience in a Commercial Lines agency.
• Strong knowledge of Property & Casualty insurance and licensing requirements.
• Industry designations (ARM, CIC, CPCU) strongly preferred.
• Excellent communication and negotiation abilities in a fast-paced team.

Responsibilities

• Manage 10–20 large, complex Commercial Lines accounts as day-to-day client contact.
• Provide proactive, personalized support to high-touch clients and guide Account Representatives.
• Handle marketing and placement of renewals, review coverage, and respond to questions.
• Analyze carrier quotes, determine pricing, and make program recommendations.
• Maintain accurate records in agency management systems and coordinate with underwriters.
• Represent client interests in internal strategy meetings and support cross-selling initiatives.

Skills

Client relationship management

Negotiation

P&C insurance knowledge

Communication skills

Team collaboration

Education

Property & Casualty license

Tools

Sagitta

ImageRight

Job description

USI, Inc. is seeking an experienced Commercial Lines professional to manage 10–20 large and complex accounts as the day-to-day client contact.

You will collaborate with an Account Manager on the largest accounts, handle renewal marketing, respond to questions, and provide guidance to Account Representatives and Account Managers. You will work with underwriters, analyze quotes, make program recommendations, manage renewals to avoid lapses, and participate in carrier negotiations.