Senior Commercial Lines Account Lead

LD&B Insurance Services; Harrisonburg (VA); Sur place; USD 30 000 - 55 000; Plein temps

Résumé du poste

LD&B Insurance Services in Harrisonburg, VA is seeking an energetic Associate Account Representative to support commercial lines growth. You will engage with clients and team members to deliver thoughtful service and practical insurance solutions.

The ideal candidate has a high school diploma, customer service experience, and the ability to work independently within a fast-paced team. Strong communication, organization, and problem-solving skills are essential.

Qualifications

• High school diploma or equivalent.
• Prior industry specific customer service experience required.
• Current appropriate licenses, certifications or credentials necessary and applicable to the division, including maintenance of same.
• Must be a self-starter and capable of completing tasks with little or no supervision.
• Exceptional oral and written communications skills.
• Strong organizational, analytical and problem solving skills.
• Ability to understand and adhere to all requirements related to information security, privacy and confidentiality at all times.

Responsabilités

• Exhibit comprehensive understanding of insurance needs to offer risk management options.
• Maintain a positive, empathetic and professional demeanor toward clients, colleagues and vendors.
• Demonstrate communication and customer relationship skills to meet clients' needs.
• Manage a larger or highly complex group of clients and collaborate with colleagues to serve all clients.
• Provide prompt, accurate, courteous and customer-focused service to clients.
• Provide feedback to the Division manager concerning the efficiency and effectiveness of the customer service process.
• Maintain accurate, complete and timely records in agency and partner data systems.
• Demonstrate regular and reliable attendance.
• Demonstrate BLUEprint values daily.
• Other duties as assigned.

Connaissances

Communication

Organizational skills

Analytical/problem solving

Self-starter

Information security awareness

Formation

High school diploma

Licenses/certifications pertinent to division

Description du poste

LD&B Insurance Services in Harrisonburg, VA is seeking an energetic Associate Account Representative to support commercial lines growth. You will engage with clients and team members to deliver thoughtful service and practical insurance solutions.

The ideal candidate has a high school diploma, customer service experience, and the ability to work independently within a fast-paced team. Strong communication, organization, and problem-solving skills are essential.