Remote-Ready Commercial Lines Account Rep

Hrchamber; Harrisonburg (VA); Hybrid; USD 30,000 - 55,000; Full time

Job summary

Hrchamber in Harrisonburg, VA seeks a Commercial Lines Account Representative to grow our business through energetic, empathetic conversations and exceptional customer service. You will educate clients, coordinate with team members, and solve problems to deliver calm, confident support tailored to each situation.

A high school diploma and prior customer service experience are required, with licenses or credentials as applicable to the division, or the ability to obtain them.

Qualifications

• High school diploma or equivalent is required.
• Prior customer service experience is required.
• Licenses or certifications relevant to the division, or the ability to obtain them.
• Self-starter capable of working with little supervision.
• Excellent oral and written communication skills.
• Strong organizational, analytical and problem-solving abilities.

Responsibilities

• Educate clients and educate prospects and vendors to identify solutions.
• Provide prompt, accurate, courteous customer-focused service.
• Maintain records in agency and partner data management systems.
• Coordinate with colleagues to serve all clients within the division.
• Maintain a positive, empathetic, and professional demeanor.
• Demonstrate regular and reliable attendance.

Skills

Customer service experience

Oral and written communication

Organizational skills

Problem solving

Self-starter

Education

High school diploma or equivalent

Job description

Hrchamber in Harrisonburg, VA seeks a Commercial Lines Account Representative to grow our business through energetic, empathetic conversations and exceptional customer service. You will educate clients, coordinate with team members, and solve problems to deliver calm, confident support tailored to each situation.

A high school diploma and prior customer service experience are required, with licenses or credentials as applicable to the division, or the ability to obtain them.