Commercial Lines Account Pro — Remote & Flexible Hours

LD&B Insurance and Financial Services; Harrisonburg (VA); Hybrid; USD 45,000 - 83,000; Full time

Job summary

LD&B Insurance and Financial Services is seeking a Commercial Lines Account Representative (Associate level depending on experience) to join our Harrisonburg, Virginia team. This role emphasizes client service, risk management guidance, and collaborative problem solving in a fast-paced environment.

Flexible work location is offered; candidates should have a high school diploma, strong communication skills, and a willingness to obtain necessary licenses.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience required.
• Current licenses, certificates or credentials necessary and/or the ability to obtain.
• Must be a self-starter and capable of completing tasks with little supervision.
• Exceptional oral and written communications skills.
• Strong organizational, analytical and problem solving skills.
• Ability to understand and adhere to information security, privacy and confidentiality.

Responsibilities

• Understand risk management techniques and coverage options to meet the needs of a diverse business community.
• Maintain a positive, empathetic and professional demeanor toward customers, colleagues and vendors at all times.
• Demonstrate communication and customer relationship skills and in understanding how to utilize the division's products and services to meet customers' needs.
• Manage a standard-sized or moderately complex group of clients and cooperate with colleagues to serve all clients within the division.
• Provide prompt, accurate, courteous and customer-focused service to clients.

Skills

Exceptional oral and written comms

Strong organizational skills

Self-starter

Ability to maintain information safety

Education

High school diploma or equivalent

Licenses/credentials required or able to obtain

Job description

LD&B Insurance and Financial Services is seeking a Commercial Lines Account Representative (Associate level depending on experience) to join our Harrisonburg, Virginia team. This role emphasizes client service, risk management guidance, and collaborative problem solving in a fast-paced environment.

Flexible work location is offered; candidates should have a high school diploma, strong communication skills, and a willingness to obtain necessary licenses.