Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Florida; Presencial; USD 60.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary & bonus

Health insurance

Paid holidays & PTO

401K with employer match

Career growth

Work-life balance

Community service

Supportive team

Descripción de la vacante

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager to handle day-to-day client service, policy administration, and renewal activities for a commercial book. You will support retention, coordinate billing and endorsements, and maintain accurate records while upholding service excellence.

Qualified candidates have 3+ years in account management or 5+ years in insurance, an active license, and strong knowledge of brokerage operations.

Formación

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsabilidades

• Manage an assigned book of business by providing day-to-day client service and supporting retention.
• Coordinate policy administration activities and ensure timely service deliverables.
• Respond to client service requests, process policy changes, endorsements, billing, and claims support.
• Maintain accurate account documentation and monitor workflows for timely completion.
• Support renewal marketing efforts, proposals, and retention initiatives.

Conocimientos

Customer service

Communication

Organization

Analytical skills

Educación

High school diploma or equivalent

CIC or equivalent designation preferred

Descripción del empleo

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager to handle day-to-day client service, policy administration, and renewal activities for a commercial book. You will support retention, coordinate billing and endorsements, and maintain accurate records while upholding service excellence.

Qualified candidates have 3+ years in account management or 5+ years in insurance, an active license, and strong knowledge of brokerage operations.