Senior Commercial Account Manager | Grow a $500k+ Book

HUB International; Grand Rapids (MI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision (PPO, HMO,

401(k) Retirement Plan

Life and Disability Plans

Vacation, Holiday, Sick, and Personal

Flexible Work Arrangements

Bonus Program

Job summary

HUB International is seeking a Middle Market Commercial Senior Account Manager to lead a $500K+ revenue book, retain clients through dedicated service, and mentor junior staff in a collaborative team environment.

Responsibilities include client data accuracy in EPIC, coordinating with Producers and senior staff, and handling special projects as needed while supporting a strong client-service culture and growth aspirations.

Qualifications

• School Degree, or Equivalent.
• 3-5+ years in a Commercial Lines role on the agency side.
• Experience working in the middle market with accounts averaging $15k in revenue and above.
• Intermediate Excel skills.
• Strong communication.
• P&C License.
• Willingness to travel, on occasion.
• Department Account Management & Service Required Experience.

Responsibilities

• Manages a book of business generally in excess of $500k in revenue, depending on the complexity or number of accounts.
• Provide quality customer service to existing accounts with a goal of 93% retention or more.
• Collaborate within a team that includes Producers, Sr. Account Managers, and Associate Account Managers.
• Mentor, support, and train Associate Account Managers and Team Assistants, as necessary.
• Ensure accurate maintenance of client information in EPIC.
• Special projects and all other duties, as assigned.

Skills

Strong communication

Willingness to travel

P&C License

Experience in middle market accounts

Education

School Degree or Equivalent

Tools

Excel

Job description

HUB International is seeking a Middle Market Commercial Senior Account Manager to lead a $500K+ revenue book, retain clients through dedicated service, and mentor junior staff in a collaborative team environment.

Responsibilities include client data accuracy in EPIC, coordinating with Producers and senior staff, and handling special projects as needed while supporting a strong client-service culture and growth aspirations.