Senior Collision Service Advisor

Classic Collision Corporate Services LLC; League City, Northern (TX, KY); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Supportive Team Culture

Company match 401K

Paid Time Off - 6 Paid Holidays

Rewarding Work

Job summary

Classic Collision Corporate Services LLC in League City, TX is seeking a customer-focused coordinator to guide customers through the repair journey from drop-off to delivery. You will prepare estimates using the CCC1 system, coordinate with technicians and insurance partners, and keep clients informed of progress.

The role emphasizes integrity, quality, and teamwork in a fast-paced shop environment. Candidates should have a valid driver’s license, strong written and verbal communication, and the

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required.
• Clear, concise written and verbal communication.
• Familiar with CCC1 estimating system.
• I-CAR or ASE certification preferred.
• Strong organizational skills.
• Successful completion of background check.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

Clear communication

Strong organizational skills

Education

I-CAR / ASE certification preferred

Tools

CCC1 estimating system

Job description

Classic Collision Corporate Services LLC in League City, TX is seeking a customer-focused coordinator to guide customers through the repair journey from drop-off to delivery. You will prepare estimates using the CCC1 system, coordinate with technicians and insurance partners, and keep clients informed of progress.

The role emphasizes integrity, quality, and teamwork in a fast-paced shop environment. Candidates should have a valid driver’s license, strong written and verbal communication, and the