Automotive Service Advisor: Customer Experience & Estimates

Classic Collision Corporate Services LLC; Humble (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Supportive Team Culture

Company match 401K

Paid Time Off - 6 Paid Holidays

Rewarding Work

Job summary

Classic Collision Corporate Services LLC is seeking a dedicated professional for customer service roles at their Humble Repair Center. You will be the primary contact for customers throughout the vehicle repair process, ensuring communication and satisfaction at every stage.

The ideal candidate has excellent communication and organizational skills and a valid driver's license. Join a supportive team culture and enjoy benefits like a company-match 401K and paid time off.

Qualifications

• Must be at least 18 years of age.
• Ability to provide clear information in writing, via phone and in person.
• Successful completion of background check required.

Responsibilities

• Primary point of contact for the customer during the repair process.
• Prepare estimates for customers and insurance partners.
• Maintain customer satisfaction scores according to company standards.

Skills

Communication skills

Organizational skills

Customer service skills

Education

Valid Driver's License

I-CAR / ASE certification

Tools

Estimating systems CCC1

Job description

Classic Collision Corporate Services LLC is seeking a dedicated professional for customer service roles at their Humble Repair Center. You will be the primary contact for customers throughout the vehicle repair process, ensuring communication and satisfaction at every stage.

The ideal candidate has excellent communication and organizational skills and a valid driver's license. Join a supportive team culture and enjoy benefits like a company-match 401K and paid time off.