Senior Collections Team Lead – AR & Dispute Resolution

Cardinal Health; Frankfort (KY); Presencial; USD 69.000 - 98.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision

Paid time off

HSA

401k

MyFlexPay

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Descripción de la vacante

Cardinal Health is seeking a collections professional to manage accounts receivable, research disputes, and develop payment plans with customers. The role collaborates with the Service Leader for designated accounts and partners with internal teams to maintain strong relationships and accurate financial reporting.

Travel up to 10% is expected; the position emphasizes operational excellence, data analysis, and cross-functional coordination to improve cash flow and customer outcomes.

Formación

• 4–8 years of collections experience preferred.
• Bachelor’s degree in related field or equivalent work experience preferred.
• Experience leading or coordinating the work of others preferred.
• Ability to build relationships and effectively collaborate with internal and external stakeholders.
• Strong problem-solving and analytical skills with attention to detail.
• Willingness to travel up to 10% as needed.

Responsabilidades

• Collects outstanding accounts receivable and researches disputes; develops payment plans with customers.
• Works with Service Leader for designated accounts as single point of contact.
• Researches and resolves complex payment discrepancies and identifies root-cause solutions.
• Analyzes and reports receivable performance, risks, trends, and collection opportunities.
• Communicates effectively with customers, business partners, and leadership; leads meetings/presentations.
• Collaborates cross-functionally with internal and external stakeholders to resolve issues and improve outcomes.
• Drives operational excellence and process improvement across onshore and offshore teams.
• Supports project-based and strategic initiatives requiring coordination across multiple departments.

Conocimientos

Leadership

Relationship-building

Problem solving

Analytical skills

Stakeholder coordination

Educación

Bachelor’s degree or equivalent

Descripción del empleo

Cardinal Health is seeking a collections professional to manage accounts receivable, research disputes, and develop payment plans with customers. The role collaborates with the Service Leader for designated accounts and partners with internal teams to maintain strong relationships and accurate financial reporting.

Travel up to 10% is expected; the position emphasizes operational excellence, data analysis, and cross-functional coordination to improve cash flow and customer outcomes.