Senior Collections Supervisor — Credit Union Leader

Financial Staffing Resources, Ltd.; Irving (TX); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

401(k) match up to 6%

Paid holidays

PTO 120 hours

Employee LOC 0% APR

Telemedicine

Casual dress code

Flexible spending account

Health savings account

Employee assistance programs

Diversity council

Community engagement opportunities

Job summary

Financial Staffing Resources, Ltd. in Irving, TX, seeks an experienced Collections Supervisor to oversee the Member Solutions (Collections) Department and manage delinquent accounts, charge-offs, and repossessions while guiding a team of four.

The role requires strong leadership, collections knowledge, and excellent communication; compensation is $70-75K annually plus comprehensive benefits and opportunities to contribute to process improvements.

Qualifications

• Three to five years of similar or related experience required.
• Excellent communication and public relations skills.
• Ability to work effectively in stressful and high pressure situations.
• Strong analytical and negotiating skills.
• Strong leadership and supervisory abilities.
• Ability to operate computer applications, financial calculators, and other basic business equipment.

Responsibilities

• Oversee day-to-day operations of the Member Solutions (Collections) Department.
• Manage delinquent accounts, potential delinquencies, charge offs, repossessions, and related matters.
• Lead and develop a high performing team of 4; conduct performance reviews.
• Ensure policies and legal requirements are followed; coordinate departmental activities.

Skills

Communication

Public relations

Leadership

Negotiation

Analytical thinking

Stress management

Tools

Financial calculators

Computer applications

Job description

Financial Staffing Resources, Ltd. in Irving, TX, seeks an experienced Collections Supervisor to oversee the Member Solutions (Collections) Department and manage delinquent accounts, charge-offs, and repossessions while guiding a team of four.

The role requires strong leadership, collections knowledge, and excellent communication; compensation is $70-75K annually plus comprehensive benefits and opportunities to contribute to process improvements.