Senior Collections Specialist

DeWinter BH; San Francisco (CA); Remote; USD 39,000 - 58,000; Full time

Job summary

DeWinter Group is seeking a Senior Collections Specialist to work remotely within the United States. The role focuses on outreach to customers, resolving overdue invoices, and maintaining accurate receivables records. The assignment is ~3 months with potential extension or permanent conversion.

The ideal candidate has B2B collections or AR experience, strong communication skills, and attention to detail, with ability to coordinate with finance, sales, and management teams.

Qualifications

• Experience in business-to-business collections or accounts receivable.
• Contact customers regarding overdue invoices and follow up on payment commitments.
• Experience reviewing accounts receivable aging reports and prioritizing collection activity.
• Strong written and verbal communication skills.
• Professional, customer-focused approach to customer outreach and issue resolution.
• Ability to research payment discrepancies and assist with billing questions or disputes.
• Strong attention to detail and accurate recordkeeping.
• Ability to manage multiple accounts, deadlines, and outstanding items.
• Proficiency in Microsoft Excel.
• Ability to collaborate effectively with sales, management, and internal teams.
• Sound judgment when escalating collection issues or accounts requiring additional attention; ability to begin promptly and commit to ~3-month assignment.

Responsibilities

• Contact customers to collect on overdue invoices and follow up on payment commitments.
• Review aging reports and prioritize collection activity to improve cash flow.
• Collaborate with sales and management to resolve disputes and billing questions.
• Maintain accurate AR records and document collection actions.
• Communicate professionally with customers and internal stakeholders to ensure resolution.

Skills

Experience in B2B collections/AR

Contact customers overdue invoices

Review AR aging reports

Strong written and verbal comms

Customer-focused outreach

Research payment discrepancies

Detail-oriented recordkeeping

Manage multiple accounts/deadlines

Microsoft Excel proficiency

Collaborate with sales/management

Prompt start for 3-month assignment

Tools

NetSuite

Salesforce

Ariba

Ticketing systems

Job description

Senior Collections Specialist — Remote, U.S.-Based

Overview

Join a finance team as a Senior Collections Specialist and play an important role in improving cash flow, resolving payment issues, and strengthening customer relationships. This full-time, fully remote assignment will focus on customer outreach, outstanding receivables, payment discrepancy resolution, and timely follow-up on collection commitments.

The assignment is expected to last approximately three months, with potential for extension and possible conversion to a permanent position. The ideal candidate brings business-to-business collections or accounts receivable experience, strong attention to detail, and the communication skills needed to manage payment discussions with professionalism and tact.

Required Skills

• Experience in business-to-business collections or accounts receivable
• Ability to contact customers regarding overdue invoices and follow up on payment commitments
• Experience reviewing accounts receivable aging reports and prioritizing collection activity
• Strong written and verbal communication skills
• Professional, customer-focused approach to customer outreach and issue resolution
• Ability to research payment discrepancies and assist with billing questions or disputes
• Strong attention to detail and accurate recordkeeping
• Ability to manage multiple accounts, deadlines, and outstanding items
• Proficiency in Microsoft Excel
• Ability to collaborate effectively with sales, management, and internal teams
• Sound judgment when escalating collection issues or accounts requiring additional attentionAbility to begin promptly and commit to the approximately three-month assignment

Nice to Have Skills

• Experience using NetSuite for accounts receivable aging reports, reporting, and analytics
• Experience using Salesforce (SFDC)
• Familiarity with Ariba
• Experience with ticketing systems
• Demonstrated success collecting quantified receivables within defined time periods
• Experience resolving conflicts and building effective working relationships with sales and management teams
• Experience working in a temporary, high-volume, or fast-paced finance environment

Preferred Education and Experience

• Prior experience in business-to-business collections or accounts receivable is preferred.
• Educational requirements were not specified for this position.

Other Requirements

• Work arrangement: Fully remote within the United States
• Schedule: Full time
• Candidates must be able to work during their local U.S. time zone.
• Assignment length is approximately three months, with potential for extension and possible conversion to a permanent role.
• Candidates must be able to collaborate remotely with finance, sales, management, and other internal stakeholders.
• No travel requirement was specified for this position.