Senior Collections Analyst

Beacon Hill Staffing Group, Llc; Phoenix (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a 100% remote role with a reputable CPG client. The position focuses on proactive collections, deductions analysis, and cash flow forecasting.

You will manage a portfolio of customer accounts, review invoices and supporting documents, and escalate high-risk accounts while maintaining detailed records in the ERP system. Strong Excel skills and ERP experience are essential.

Qualifications

• Strong ERP work experience with SAP, Orale, Great Plains, etc.
• 5+ years of experience at a consumer packaged goods (CPG) company
• Proficient in Excel

Responsibilities

• Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
• Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
• Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
• Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
• Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
• Monitor customer aging reports and identify high-risk accounts requiring escalation.
• Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
• Support month-end close activities, AR reporting, and cash flow forecasting.

Tools

SAP

Orale

Great Plains

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Beacon Hill is a proud partner to a reputable CPG Company. We are currently hiring a Senior Collections Analyst. This role is 100% remote.

Responsibilities/Duties

• Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
• Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
• Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
• Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
• Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
• Monitor customer aging reports and identify high-risk accounts requiring escalation.
• Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
• Support month-end close activities, AR reporting, and cash flow forecasting.

Requirements

• Strong ERP work (SAP, Orale, Great Plains, etc.)
• 5+ years of experience specifically at a CPG company
• Experience in Excel

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future