Collector

Beacon Hill Staffing Group, LLC; Cheshire (CT); On-site; USD 45,000 - 60,000; Full time

Job summary

Beacon Hill Staffing Group, LLC in Cheshire, CT is seeking a Collector to support customer account management and resolution activities within a financial services environment. You will communicate with customers, maintain accurate records, and coordinate with internal teams to advance collections while ensuring compliance with policies and regulatory requirements.

Ideal candidates will have 1+ year in collections or related roles, be bilingual in English and Spanish, and prioritize accurate

Qualifications

• 1+ year of collections, customer service, financial services, or related experience required.
• Bilingual English/Spanish required.
• Experience within banking, lending, collections, loan servicing, or a related industry preferred.
• Knowledge of collection practices and regulatory requirements preferred.

Responsibilities

• Communicate with customers regarding account status and payment-related matters
• Maintain accurate documentation and update account records
• Review customer accounts and assist with resolution activities
• Coordinate with internal teams and external partners as needed
• Assist with account research, reporting, and administrative activities
• Ensure adherence to company policies and regulatory requirements
• Support departmental initiatives and special projects

Skills

Experience in collections

Bilingual English/Spanish

Job description

Collector - Cheshire, CT

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Our client, a financial services organization, is seeking a Collector to support customer account management and resolution activities. This role involves communicating with customers, maintaining accurate account records, coordinating follow-up efforts, and assisting with the overall management of outstanding accounts.

Responsibilities

• Communicate with customers regarding account status and payment-related matters
• Maintain accurate documentation and update account records
• Review customer accounts and assist with resolution activities
• Coordinate with internal teams and external partners as needed
• Assist with account research, reporting, and administrative activities
• Ensure adherence to company policies and regulatory requirements
• Support departmental initiatives and special projects

Qualifications

• 1+ year of collections, customer service, financial services, or related experience required
• Bilingual English/Spanish required
• Experience within banking, lending, collections, loan servicing, or a related industry preferred
• Knowledge of collection practices and regulatory requirements preferred

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

• medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill. Employing the Future