Senior Collateral Support Engineer

Phaxis; Woodbridge Township (NJ); On-site; USD 110,000 - 170,000; Full time

Job summary

Phaxis is seeking a highly experienced Collateral Management expert with deep COLLINE knowledge for financial services technology environments. The role demands strong Unix/Shell scripting skills, SQL proficiency, and a track record in production support and incident management.

Ideal candidates will coordinate disaster recovery exercises and work across cross-functional teams to ensure high-quality production operations in complex banking settings.

Qualifications

• Extensive experience in Collateral Management with COLLINE.
• Strong Unix and Shell scripting for automation.
• Experience in production support and incident management.
• Familiarity with banking tech stacks and vendor apps is a plus.
• Ability to coordinate disaster recovery exercises.

Responsibilities

• Provide L1/L2 production support and resolve user inquiries.
• Lead incident management and root cause analysis.
• Oversee user access reviews, IDM reviews, and audits.
• Coordinate disaster recovery flips and DR exercises.

Skills

Unix

Shell scripting

SQL

COLLINE knowledge

Global One

FIS Phase 3

Tidal

Change management

Process optimization

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Tidal

COLLINE application

Job description

We are seeking a highly experienced professional with a decade of experience in financial services and technology sectors. The ideal candidate will have deep expertise in Collateral Management, particularly with the COLLINE application, and possess strong technical skills in Unix, Shell scripting, and SQL.

• Extensive knowledge in all technical aspects of the Colline application, including system setup and third-party integrations.
• Familiarity with Global One and FIS Phase 3 vendor applications is advantageous.
• Proficient in Unix and Shell scripting for automation and release management.
• Experience in managing Tidal jobs for batch monitoring.
• Skilled in change management, process optimization, and cross-functional collaboration to ensure high-quality production support in complex banking environments.
• Experience in coordinating disaster recovery exercises.

Responsibilities include providing L1/L2 support, resolving user inquiries, managing production incidents, conducting root cause analysis, and overseeing incident management. The role also involves user access and audit reviews, IDM reviews, and user access setup. Additionally, the candidate will assist in coordinating and managing disaster recovery flips.

Education

Bachelor's degree in Computer Science, Information Systems, or a related field.