Senior Collaboration Technology Specialist

Stefanini North America and APAC; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Stefanini Group seeks a dedicated Collaboration Technology Specialist to support, evolve, and optimize the enterprise collaboration ecosystem, including Zoom, M365, Teams, and conference room AV. You will assist users, maintain spaces, and drive adoption of new capabilities while partnering with stakeholders to improve the digital workplace experience.

The role values curiosity, adaptability, customer focus, and continuous learning, with exposure to AI-powered workplace tools and evolving

Qualifications

• Experience with Zoom Rooms and Teams-based collaboration platforms.
• Strong end-user support and problem-solving skills.
• Ability to configure and troubleshoot conference room AV systems.
• Familiarity with AI-powered collaboration features is a plus.
• Excellent communication and relationship-building abilities.

Responsibilities

• Manage and optimize Zoom and Teams/Office 365 platforms.
• Ensure security and reliability of collaboration infrastructure.
• Monitor SLAs to ensure optimal conferencing performance.
• Design and maintain video/AV integration for rooms.
• Coordinate with vendors for conference room upgrades.
• Develop Documentation and socialize new features.
• Provide executive meeting support with flawless execution.
• Administer digital signage content and display tech.

Skills

Zoom Rooms

Video conferencing

End-user support

Executive meeting support

M365/Teams knowledge

AI-powered tools awareness

AV / conference room tech

Job description

Stefanini Group seeks a dedicated Collaboration Technology Specialist to support, evolve, and optimize the enterprise collaboration ecosystem, including Zoom, M365, Teams, and conference room AV. You will assist users, maintain spaces, and drive adoption of new capabilities while partnering with stakeholders to improve the digital workplace experience.

The role values curiosity, adaptability, customer focus, and continuous learning, with exposure to AI-powered workplace tools and evolving