Senior CMDB Engineer - Lead Data for IT Ops

Uline Inc.; Pleasant Prairie, Northern (WI, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Tuition assistance

On-site facilities

Job summary

Uline is seeking a Senior Configuration Management Engineer to lead CMDB efforts and ensure accurate data across our IT landscape. This role reports to enable operations and informed decision making for our North American company.

You will develop reports and dashboards, drive data quality through automated workflows, and collaborate across teams to scale CMDB capabilities in a hands-on, on-site capacity.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
• 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
• Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
• Strong problem solving, analytical and decision-making skills.
• Uline does not participate in the H-1B lottery.

Responsibilities

• Own and manage the CMDB, ensuring data is accurate, current and properly documented.
• Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
• Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
• Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
• Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Tools

PowerShell

Python

SQL

APIs

Job description

Uline is seeking a Senior Configuration Management Engineer to lead CMDB efforts and ensure accurate data across our IT landscape. This role reports to enable operations and informed decision making for our North American company.

You will develop reports and dashboards, drive data quality through automated workflows, and collaborate across teams to scale CMDB capabilities in a hands-on, on-site capacity.