Senior Configuration Management Engineer

Uline; Pleasant Prairie (WI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with employer match

Paid holidays and generous PTO

Tuition Assistance Program

On-site café

Fitness center with trainers

Walking trails

Job summary

Uline is seeking a Senior Configuration Management Engineer at its headquarters in Pleasant Prairie, WI. The role involves managing the CMDB to ensure data accuracy and consistency. You'll develop actionable reports and collaborate across teams to enhance IT operations.

With over 10 years of IT experience required, candidates should have skills in ITSM products and programming languages like PowerShell, Python, and SQL. Uline offers comprehensive health coverage, a 401(k) with employer match, and additional benefits.

The position is on-site at our corporate headquarters.

Qualifications

• 10+ years of IT experience required.
• Must have practical coding and automation skills.
• Strong understanding of IT service management products.

Responsibilities

• Own and manage the CMDB with accurate data.
• Develop reports and dashboards for insights.
• Implement automated workflows for data accuracy.
• Collaborate across teams for scalable CMDB capabilities.
• Establish Configuration and Asset Management systems.

Skills

ITSM products knowledge

PowerShell

Python

SQL

Analytical skills

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Flexera One

BMC Atrium

HP Service Manager

Job description

Senior Configuration Management Engineer

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you'll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Own and manage the CMDB, ensuring data is accurate, current and properly documented.
• Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
• Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
• Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
• Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Minimum Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
• 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
• Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
• Strong problem solving, analytical and decision-making skills.
• Uline does not participate in the H1-B lottery.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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