Senior CMDB Engineer (Automation & Insights)

Uline; Kenosha (WI); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Tuition Assistance

On-site café

Job summary

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, seeks a Senior Configuration Management Engineer to lead the CMDB and related governance. You will develop reports and dashboards, drive data accuracy, and implement automated discovery and integrations across our IT landscape.

With 10+ years in IT and strong ITSM product experience, you will collaborate across teams to deliver scalable CMDB capabilities, contributing to

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
• 10+ years of IT experience with ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
• Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.

Responsibilities

• Own and manage the CMDB, ensuring data is accurate, current and properly documented.
• Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
• Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
• Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
• Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Skills

PowerShell

Python

SQL

APIs

Education

Bachelor's degree in Computer Science or IT or related field

Tools

ServiceNow

Flexera One

HP Service Manager

BMC Atrium

Job description

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, seeks a Senior Configuration Management Engineer to lead the CMDB and related governance. You will develop reports and dashboards, drive data accuracy, and implement automated discovery and integrations across our IT landscape.

With 10+ years in IT and strong ITSM product experience, you will collaborate across teams to deliver scalable CMDB capabilities, contributing to