Senior Configuration Management Engineer

Milwaukee Succeeds; Pleasant Prairie, Northern (WI, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Tuition Assistance Program

On-site cafe & fitness center

Job summary

Uline is seeking a Senior Configuration Management Engineer to lead CMDB data integrity and enable reliable IT operations. You will craft reports and dashboards and drive automation across discovery tools and integrations to support audits and executive decisions.

You will partner across teams to implement standards for configuration and asset management, ensuring scalable CMDB capabilities aligned with a growing North American business.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• 10+ years IT experience with CMDB and ITSM tooling.
• Strong coding/automation and data analysis skills.
• Ability to translate data into actionable insight for audits and decision making.

Responsibilities

• Own and manage the CMDB to keep data accurate and documented.
• Develop reports and dashboards to support audits and leadership decisions.
• Improve data accuracy via automation, discovery, and system integrations.
• Establish configuration and asset management standards and policies.
• Collaborate with teams to translate findings into scalable CMDB capabilities.

Skills

PowerShell

Python

SQL

APIs

Data analysis

Education

Bachelor's degree in Computer Science / Information Technology or related field

Tools

ServiceNow

Flexera One

HP Service Manager

BMC Atrium

Job description

Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you'll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Own and manage the CMDB, ensuring data is accurate, current and properly documented.
• Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
• Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
• Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
• Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
• 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
• Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
• Strong problem solving, analytical and decision-making skills.

Uline does not participate in the H1-B lottery.

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

On-site cafe and first-class fitness center with complimentary personal trainers.

Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled