Senior CMDB Architect - ServiceNow & Data Modeling

Dun & Bradstreet, Inc.; Florham Park (NJ); On-site; USD 147,000 - 247,000; Full time

Benefits offered by this job

Generous PTO

Parental leave

Paid sick leave

Education assistance

Volunteer days

Donation matching

401k with match

Wellness benefits

Medical insurance

Dental insurance

Vision insurance

Job summary

Dun & Bradstreet, Inc. in Florham Park, NJ seeks a Senior CMDB Architecture Engineer to own the CMDB architecture, data quality, and integration strategy across the ServiceNow platform.

You will partner with Discovery, Service Mapping, and IT teams to ensure accurate configuration data for ITSM, ITOM, resilience, and risk management, while upholding data governance and lifecycle standards. Certification in ServiceNow CIS, Discovery, and Service Mapping is expected.

Qualifications

• Bachelor's degree in Computer Science or related field required.
• 8+ years of CMDB/ServiceNow architecture experience.
• Expert knowledge of CMDB architecture and lifecycle management.
• Expertise in the ServiceNow Common Service Data Model and I&RE.
• Strong knowledge of ServiceNow Discovery, MID Servers, and patterns.

Responsibilities

• Design and maintain the CMDB data model aligned with CSMD5 and ServiceNow best practices.
• Define and govern configuration item classes, attributes, relationships, and lifecycle standards.
• Provide technical leadership for ServiceNow Discovery, Service Mapping, and data ingestion.
• Monitor and improve CMDB health metrics for completeness and data quality.
• Collaborate with multiple teams to ensure data is discovered, governed, and maintained.
• Investigate and resolve CMDB data-quality issues (duplicates, stale or orphan items).
• Evaluate discovery patterns and automation opportunities to strengthen CMDB reliability.

Skills

CMDB architecture

ServiceNow engineering

Configuration management

IT service management

IT operations management

Data governance

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow Discovery

MID Servers

Service Mapping

CMDB data ingestion

Job description

Dun & Bradstreet, Inc. in Florham Park, NJ seeks a Senior CMDB Architecture Engineer to own the CMDB architecture, data quality, and integration strategy across the ServiceNow platform.

You will partner with Discovery, Service Mapping, and IT teams to ensure accurate configuration data for ITSM, ITOM, resilience, and risk management, while upholding data governance and lifecycle standards. Certification in ServiceNow CIS, Discovery, and Service Mapping is expected.