Senior Cloud TAM: Trusted Technical Advisor

Amazon Web Services (AWS); Arlington (VA); On-site; USD 131,000 - 178,000; Full time

Job summary

AWS Enterprise Support is seeking a Senior Technical Account Manager (TAM) to be the principal technical advisor to a broad range of customers. You will craft and execute strategies to drive adoption of EC2, S3, DynamoDB, Lambda, CloudFront, and more, while representing AWS within the customer's environment.

This role emphasizes advocacy, operational health, and risk management, with travel of 10% or more. You will partner with senior leaders across teams to deliver value and strengthen

Qualifications

• Experience leading technical engagements with customers and stakeholders.
• Familiarity with AWS services and cloud architecture concepts.
• Ability to work in a fast-paced, cross-functional environment.

Responsibilities

• Serve as principal technical advisor and voice of the customer for enterprise accounts.
• Develop strategies to drive adoption and effective use of AWS services.
• Communicate findings and risk management to senior leadership.
• Travel up to 10% or more to customer sites as required.

Skills

Technical lead experience

Customer-facing presentations

Distributed systems knowledge

24x7 operational environments

AWS cloud experience

Cross-team collaboration

Problem diagnosis across data sources

Education

Bachelor's degree in CS/Engineering/Math or equivalent

2+ years of technical work experience

Job description

AWS Enterprise Support is seeking a Senior Technical Account Manager (TAM) to be the principal technical advisor to a broad range of customers. You will craft and execute strategies to drive adoption of EC2, S3, DynamoDB, Lambda, CloudFront, and more, while representing AWS within the customer's environment.

This role emphasizes advocacy, operational health, and risk management, with travel of 10% or more. You will partner with senior leaders across teams to deliver value and strengthen