Senior Cloud Systems Engineer - Remote Production Support

Socket.dev; Wilmington (DE); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group is seeking a Senior Systems Engineer to provide production support for complex cloud-based systems. Remote work is offered with US-only eligibility for a 100% remote role.

The ideal candidate has extensive experience in cloud environments, Linux/Windows, scripting, and security compliance. You will monitor, troubleshoot, and improve mission-critical infrastructure, work with cross-functional teams, and ensure adherence to VA standards.

Qualifications

• 8+ years of experience in systems engineering or related field, particularly in production environments.
• 3+ years of experience with SQL queries and monitoring.
• Bachelor’s degree in Computer Science, IT, Systems Engineering, or related field.

Responsibilities

• Perform high-level, day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations.
• Accurately document problems in logging and discrepancy reporting tools.
• Work directly with the customer in day-to-day activities.
• Respond to user calls regarding hardware and software problems and escalate when required.
• Communicate with users and senior management the status of key problem statuses.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows OS

Python scripting

Bash scripting

PowerShell scripting

Ansible

Puppet

Chef

SaltStack

CloudFormation

CloudWatch

DynaTrace

ScienceLogic

VPN setup

Git

GitHub Actions

CodeBuild

CodeDeploy

SQL Server

Oracle RDBMS

Security compliance

Education

Bachelor's degree

Tools

Git

GitHub Actions

CodeBuild

CodeDeploy

Job description

Syms Strategic Group is seeking a Senior Systems Engineer to provide production support for complex cloud-based systems. Remote work is offered with US-only eligibility for a 100% remote role.

The ideal candidate has extensive experience in cloud environments, Linux/Windows, scripting, and security compliance. You will monitor, troubleshoot, and improve mission-critical infrastructure, work with cross-functional teams, and ensure adherence to VA standards.