Senior Cloud Systems Engineer - Remote Production Support

Socket.dev; Dunwoody (GA); On-site; USD 39,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer for Production Support to manage and optimize complex cloud-based production systems for the Veterans Affairs department. This remote, full-time role requires handling outages, documenting issues, and maintaining infrastructure across AWS/Azure environments.

The position emphasizes collaboration with customers and cross-functional teams, mentoring, and adherence to VA security standards.

Qualifications

• 8+ years of experience in systems engineering or related field, esp. production environments.
• Experience with SQL query and monitoring (3+ years).
• Strong problem-solving and communication skills.

Responsibilities

• Provide high-level, day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems with limited scope.
• Document issues and resolutions clearly in logs and discrepancy reporting tools.
• Collaborate with customers and cross-functional teams to ensure smooth production system operations.
• Assist in maintenance/installation of computing infrastructure and continuous improvement initiatives.

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer for Production Support to manage and optimize complex cloud-based production systems for the Veterans Affairs department. This remote, full-time role requires handling outages, documenting issues, and maintaining infrastructure across AWS/Azure environments.

The position emphasizes collaboration with customers and cross-functional teams, mentoring, and adherence to VA security standards.