Senior Cloud Systems Engineer - Remote Production Support

Socket.dev; Iowa (LA); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex cloud-based systems in a remote role, with a focus on Veterans Affairs projects.

You will handle outages, implement automation, and ensure compliance with VA standards while coordinating with customers and cross-functional teams. A bachelor’s degree and 8+ years in production environments are expected, with US citizenship and Public Trust clearance.

Qualifications

• 8+ years in systems engineering, production environments.
• Experience with AWS/Azure cloud and large-scale systems.
• Proficient in Linux/Unix and Windows admin tasks.
• Strong scripting and automation capabilities.

Responsibilities

• Provide day-to-day production system support for cloud apps.
• Document incidents and implement fixes; perform outages recovery.
• Collaborate with customers and cross-functional teams.

Skills

AWS/Azure Cloud

Large-scale Production

Linux/Windows Admin

System Administration

Scripting

Automation Tools

IaC - CloudFormation

Monitoring Tools

Networking & VPN

Security & Compliance

CI/CD Pipelines

Git & DevOps Tools

Database Admin (RDS/Oracle)

Backup & Recovery

Troubleshooting

On-call Support

Documentation

Project Multitasking

Education

Bachelor’s degree in Computer Science or related field

Tools

CloudFormation

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex cloud-based systems in a remote role, with a focus on Veterans Affairs projects.

You will handle outages, implement automation, and ensure compliance with VA standards while coordinating with customers and cross-functional teams. A bachelor’s degree and 8+ years in production environments are expected, with US citizenship and Public Trust clearance.