Senior Cloud & Systems Engineer — Remote

Syms Strategic Group, LLC; Rockville (MD); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC, on behalf of the Veterans Affairs (VA), seeks a senior systems engineer for a 100% remote, full-time position. You will support cloud-based application infrastructure, manage outages, and implement automation with AWS/Azure tools while maintaining security compliance.

The role requires 8+ years in production environments, strong Linux/Unix and Windows skills, scripting (Python/Bash/PowerShell), CI/CD pipelines, and experience with automation and IaC tools.

Qualifications

• 8+ years of experience in systems engineering or a related field, particularly in production environments.
• 3+ years of experience with SQL query and monitoring.
• Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.

Responsibilities

• Perform high-level, day-to-day operational support of complex application cloud systems
• Develop solutions to routine technical problems of limited scope
• Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
• Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system
• Accurately document problems in logging and discrepancy reporting tools
• Work directly with the customer in most aspects of the day-to-day activities
• Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required
• Communicate with users and senior management the status of key problem statuses
• Perform maintenance/installation of computing infrastructure
• Implement continuous improvement methodology through the use of IT systems or procedure
• Maintain inventory of system assets
• Ensure compliance with VA standards and security policies
• Provide documentation, training, and additional duties as assigned

Skills

Cloud experience

Linux/Unix administration

Windows administration

Scripting languages

CI/CD pipelines

Automation tooling

Monitoring and diagnostics

Security best practices

Troubleshooting complex systems

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science / IT / Systems Engineering

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

AWS CloudFormation

Ansible

Puppet

Chef

SaltStack

CloudWatch

Job description

Syms Strategic Group, LLC, on behalf of the Veterans Affairs (VA), seeks a senior systems engineer for a 100% remote, full-time position. You will support cloud-based application infrastructure, manage outages, and implement automation with AWS/Azure tools while maintaining security compliance.

The role requires 8+ years in production environments, strong Linux/Unix and Windows skills, scripting (Python/Bash/PowerShell), CI/CD pipelines, and experience with automation and IaC tools.