Senior Cloud SRE - Observability & Incident Response

Delinea

United States

On-site

USD 140,000 - 190,000

Full time

3 days ago

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Benefits offered by this job

Healthcare and other benefits

Bonus program

Pension/retirement matching

Paid time off

Job summary

Delinea is seeking a Senior Site Reliability Engineer to join our Cloud Engineering team. You will own the availability and performance of several production SaaS services running in Azure and AWS, including our FedRAMP High environment.

This hands‑on role emphasizes measuring reliability, tuning detection, responding to incidents, and removing manual work that keeps engineers awake at night. Ideal candidates bring 8+ years in SRE/DevOps, Azure expertise across AKS, App Service, Azure SQL, and a

Qualifications

8+ years in Site Reliability Engineering, DevOps, cloud operations, or production engineering for a SaaS product.
Hands‑on Azure experience across AKS, App Service, Azure SQL, Redis, Service Bus, Front Door, and Storage.
Production experience with an observability platform such as Datadog: metrics, logs, APM, dashboards, and monitor design.
Ownership of SLIs, SLOs, and error budgets for services you supported.
Incident response experience: you have run a bridge, made calls under pressure, and written the postmortem afterward.
Kubernetes in production, including ingress, deployments, resource limits, and troubleshooting failing workloads.
Infrastructure as code with Terraform, plus CI/CD pipeline creation and troubleshooting (Azure DevOps preferred).
Scripting in PowerShell and Python, and fluency with YAML and JSON.
Strong networking and web fundamentals: DNS, TLS and certificate chains, load balancing, reverse proxies, firewalls, and packet‑level troubleshooting.
Knowledge of redundancy, backup, and disaster recovery strategies in cloud environments.

Responsibilities

Own reliability for a set of production SaaS services end to end: availability, performance, and capacity.
Define service‑level indicators, set service‑level objectives and error budgets, and use them to prioritize reliability work with engineering and product teams.
Build and tune monitoring in Datadog and Azure Monitor, including threshold, composite, and anomaly detection monitors, synthetic checks, dashboards, and alert routing that shorten time to detect and cut alert noise.
Automate response. Wire monitors into remediation workflows for known failure conditions and replace manual runbook steps with code.
Participate in an on‑call rotation, lead incident response for high‑severity events, and coordinate resolution across support, engineering, and product.
Write post‑incident reviews and customer‑facing root cause analyses, then drive the preventive actions to completion rather than filing and forgetting them.
Build and maintain infrastructure as code with Terraform and Azure DevOps pipelines.
Administer the web application firewall: rule tuning, rate limiting, false positive triage, and coordination with the security team.
Own the cost of our observability platform: Datadog index and retention spend, custom metric and APM volume, log ingestion rates, and S3 and blob storage for archived logs.
Operate within our FedRAMP High environment following established change control and continuous monitoring processes, and contribute to the runbooks and standard operating procedures that support it.
Improve how the team runs on‑call: rotation design, escalation paths, alert quality, runbook coverage, and handoff between regions.
Partner across Support, Security, Product, and Development to make sure new services ship with monitoring, runbooks, and SLOs in place.