Senior Cloud Security TAM — Hybrid (São Paulo)

Openkrill; United States; Hybrid; USD 120,000 - 170,000; Full time

Job summary

Wiz is seeking a Senior Technical Account Manager to plan and execute strategies that drive customer adoption and use of the Wiz platform for our largest customers. You will bridge customers and internal teams, enabling onboarding and ongoing operation of Wiz across cloud security domains.

You will lead engagements with C-level to practitioner contacts, shaping success plans and value delivery while expanding the book of business.

Qualifications

• B.S. in Computer Science, Engineering, or a similar field, or equivalent practical experience.
• 8 years of experience in technical customer-facing roles supporting cloud or cloud-security products.
• Experience with cloud services and architecture across at least 2 CSPs (AWS, GCP, Azure, or OCI).
• Practical experience deploying and operationalizing containerization technologies (such as Docker or Kubernetes) and addressing corresponding security considerations.
• Practical experience deploying and operationalizing DevOps technologies (such as CI/CD, Version Control Systems, or Infrastructure as Code) and managing their security implications.
• Experience in cloud cybersecurity, with a focus on, or hands-on exposure to, AI/ML technologies applied to threat detection or security operations.

Responsibilities

• Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey and continuously stay abreast and enabled on new Wiz features and functionality
• Support and manage up to 10 strategic customers, depending on size and complexity. Drive Adoption, Business Value Realization, and Customer Satisfaction through the onboarding and operationalization of Wiz using best practices and your existing cloud-security domain expertise.
• Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams. Drive towards utilization/adoption targets for your book of business.
• Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives. Drive value‑based conversations with customer executives and provide meaningful contributions to QBRs/executive briefings.
• Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives. Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues.
• Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders, Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions.
• Help build and scale a world‑class TAM organization at a hyper‑growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams, assist other TAMs with technical escalations, mentor TAMs, and develop an area of technical subject‑matter expertise.
• Be a cloud security thought‑leader by participating in industry events and contributing to community posts and blogs. Continuously monitor news related to emerging cloud security threats and further develop your domain expertise.

Skills

Cloud security

Customer-facing

Executive communication

DevOps security

CSP experience

Education

B.S. in Computer Science or Engineering

Tools

Docker

Kubernetes

CI/CD tooling

Job description

Wiz is seeking a Senior Technical Account Manager to plan and execute strategies that drive customer adoption and use of the Wiz platform for our largest customers. You will bridge customers and internal teams, enabling onboarding and ongoing operation of Wiz across cloud security domains.

You will lead engagements with C-level to practitioner contacts, shaping success plans and value delivery while expanding the book of business.