Senior Cloud ProServe Architect Lead

Amazon Web Services (AWS); Arlington (VA); On-site; USD 201,000 - 272,000; Full time

Job summary

Amazon Web Services, Inc. in Arlington, VA, seeks a Senior Manager, Professional Services Cloud Architects (PCAM) to lead a team of 8-10 PCAs across North America.

This role blends hands-on customer engagement with frontline people leadership. You will coach PCAs through complex situations, build trusted executive relationships, and partner with sales, delivery, and engineering teams to accelerate customers' cloud journeys.

Qualifications

• Proven people leadership experience directing multi-person teams.
• Experience engaging with senior stakeholders.
• Ability to manage ambiguity in fast-paced environments.
• Strong collaboration with cross-functional partners.

Responsibilities

• Directly manage a team of 8-10 PCAs, fostering technical excellence, customer obsession, and a collaborative team culture.
• Lead performance management, career development, goal setting, and regular 1:1 coaching.
• Drive hiring, onboarding, and retention to build and maintain a high-performing team.
• Identify and develop future leaders; ensure team certification compliance.
• Create an inclusive environment where PCAs can grow, take risks, and learn from ambiguity.

Skills

People leadership

Stakeholder management

Cloud computing proficiency

Talent development

Education

Bachelor's degree in Computer Science, Math, or a related field

Job description

Amazon Web Services, Inc. in Arlington, VA, seeks a Senior Manager, Professional Services Cloud Architects (PCAM) to lead a team of 8-10 PCAs across North America.

This role blends hands-on customer engagement with frontline people leadership. You will coach PCAs through complex situations, build trusted executive relationships, and partner with sales, delivery, and engineering teams to accelerate customers' cloud journeys.