Senior Cloud Ops Engineer - Night Shift

Devopsroles

United States

Remote

USD 120,000 - 180,000

Full time

14 days+

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Job summary

NICE is seeking a Full Stack Cloud Operations Engineer to ensure security, reliability, availability, and performance of cloud and datacenter infrastructure. You will work across Windows, Linux, AWS, VMware, and physical compute environments, monitoring production systems and resolving incidents to support global operations.

Responsibilities include administering AWS resources, handling moderate-to-high complexity systems, and driving process improvements.

Qualifications

5+ years in a large production infrastructure.
5+ years Windows Server Administration in production environments.
5+ years configuring server hardware and OS.
Experience managing and hardening Linux servers (RHEL/Ubuntu/Amazon Linux).
Experience in fast-paced production environments with changing priorities.
Proficient in patching Windows and Linux OS.
Strong knowledge of Windows DNS and Active Directory.
Experience with Change Management processes.

Responsibilities

Maintain, monitor, and support a production infrastructure environment.
Administration of AWS environment and resources.
Supports multiple systems or applications of medium to high complexity.
Follows defined procedures to monitor systems and resolve issues.
Analyzes and reports on operational metrics for performance improvements.
Manage DNS, FTP, IIS, and Application environments.
Participate in an On-Call rotation.
Communicate events to stakeholders and leadership.
Work with cabling, racking, and other tasks in Physical Data Centers (Some Travel May Be Required).
Create user accounts in IAM and other user management resources.
Update Production Server Resources and Sizing.
Support and troubleshoot in medium to complex technical issues.