Remote Night-Shift Cloud Operations Engineer

Devopsroles; United States; On-site; USD 93,000 - 133,000; Full time

Job summary

NICE Ltd. is seeking a Full Stack Cloud Operations Engineer to safeguard our cloud and datacenter infrastructure.

The role covers Windows, Linux, AWS, VMware, and on-prem components to ensure secure, reliable, and high-performing production systems that power our global operations. The candidate will monitor infrastructure, resolve incidents, optimize performance, and contribute to continual process improvements.

Responsibilities

• Maintaining, monitoring, and supporting enterprise production infrastructure environments to ensure maximum uptime and performance.
• Administering AWS cloud resources and services, ensuring security, scalability, and operational excellence.
• Monitoring systems, troubleshooting incidents, and resolving operational issues in accordance with defined processes and SLAs.
• Managing core infrastructure services including DNS, IIS, Active Directory, and identity management solutions.
• Participating in on-call rotations and communicating critical events effectively to stakeholders, operations teams, and leadership.
• Supporting physical datacenter operations including hardware installation, cabling, racking, maintenance activities, and infrastructure upgrades.

Job description

NICE Ltd. is seeking a Full Stack Cloud Operations Engineer to safeguard our cloud and datacenter infrastructure.

The role covers Windows, Linux, AWS, VMware, and on-prem components to ensure secure, reliable, and high-performing production systems that power our global operations. The candidate will monitor infrastructure, resolve incidents, optimize performance, and contribute to continual process improvements.