Senior Cloud & Infra Support Engineer – Remote

Syms Strategic Group, LLC; Galveston (TX); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC seeks a Senior Application/Infrastructure Support Engineer to manage cloud app operations from a remote location. The role emphasizes AWS/Azure, Linux/Windows, scripting, and IaC with a strong security posture for VA systems.

The ideal candidate has 8+ years in production environments, is US-ready, and can work cross-functionally with security, development, and operations teams, including on-call duties.

Qualifications

• 8+ years in systems engineering or similar roles, production focus.
• Hands-on with cloud platforms (AWS/Azure) and monitoring tools.
• Strong Linux/Windows administration and scripting abilities.
• Experience with IaC and CI/CD pipelines, IaC tooling familiarity.

Responsibilities

• Provide high-level operational support for complex cloud-based apps.
• Develop solutions for routine technical problems of limited scope.
• Document problems and collaborate with customers on day-to-day needs.
• Monitor, troubleshoot, and optimize system outages and performance.
• Maintain inventory and ensure VA security compliance.
• Support continuous improvement of IT systems and procedures.
• On-call availability for production system support as required.
• Collaborate with development, operations, and security teams.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows OS

Python

PowerShell

Bash

Ansible

Puppet

Git

GitHub Actions

CodeBuild

CodeDeploy

CloudFormation

CloudWatch

CI/CD

Networking

SQL Monitoring

RDS SQL Server

Oracle RDBMS

Security

Troubleshooting

Documentation

Education

Bachelor's degree

Tools

Git

GitHub

CodeBuild

CodeDeploy

Ansible

Puppet

Chef

SaltStack

CloudFormation

Terraform

CLI Tools

DynaTrace

ScienceLogic

CloudWatch

Job description

Syms Strategic Group, LLC seeks a Senior Application/Infrastructure Support Engineer to manage cloud app operations from a remote location. The role emphasizes AWS/Azure, Linux/Windows, scripting, and IaC with a strong security posture for VA systems.

The ideal candidate has 8+ years in production environments, is US-ready, and can work cross-functionally with security, development, and operations teams, including on-call duties.