Senior Cloud & Infra Support Engineer - Remote

Syms Strategic Group, LLC; Salisbury (MD); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide high-level operational support for complex application cloud systems. This remote, U.S.-based role requires strong Linux/Windows admin skills, cloud experience (AWS/Azure), scripting, and automation capabilities.

You will work with cross-functional teams to diagnose issues, implement improvements, and ensure system reliability and security. A U.S.

Qualifications

• Bachelor's degree in a technical field is required.
• 8+ years in systems engineering or related production environments.
• Strong Linux/Windows admin experience and cloud familiarity.

Responsibilities

• Provide day-to-day operational support of complex cloud-based systems.
• Develop solutions for routine technical problems of limited scope.
• Document problems and resolutions in tracking tools.
• Communicate status to users and senior management.
• Maintain infrastructure and perform system maintenance/installation.
• Participate in CI/CD pipelines and automation efforts.
• Ensure security and compliance with VA standards.

Skills

AWS

Azure

Linux/Unix

Windows

Python/Bash/PowerShell

Automation tools

IaC (CloudFormation)

CI/CD pipelines

Git & GitHub Actions

Network concepts & VPN

Education

Bachelor's degree in CS/IT/Systems Engineering

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudFormation

DynaTrace

ScienceLogic

SQL Server (RDS)

Oracle RDS

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide high-level operational support for complex application cloud systems. This remote, U.S.-based role requires strong Linux/Windows admin skills, cloud experience (AWS/Azure), scripting, and automation capabilities.

You will work with cross-functional teams to diagnose issues, implement improvements, and ensure system reliability and security. A U.S.