Senior Cloud Customer Engineering Leader

SupportFinity™; Seattle (WA); On-site; USD 192,000 - 267,000; Full time

Benefits offered by this job

Health, dental, vision, life, disability insurance

401(k) with company match

20 days of vacation per year

13 paid holidays per year

Maternity Leave and Baby Bonding Leave

Job summary

SupportFinity™ is seeking a Customer Engineering Manager based in Seattle, WA. In this role, you will lead a team of pre-sales engineers to engage with customers, address technical issues, and drive business opportunities for Google Cloud. The ideal candidate will have extensive experience in cloud architecture and team management.

Responsibilities include collaborating with sales teams, ensuring team readiness, and handling customer satisfaction during pre-and post-sales processes. The role offers a competitive salary range of $192,000-$267,000 plus additional benefits.

Qualifications

• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience managing, mentoring, or coaching a quota-carrying team.

Responsibilities

• Lead a team of pre-sales engineers.
• Facilitate customer engagement and address technical issues.
• Collaborate with sales and customer engineering management.

Skills

Cloud native architecture

Team management

Customer-facing experience

Software lifecycle

Presentation skills

Education

Bachelor's degree or equivalent experience

Job description

SupportFinity™ is seeking a Customer Engineering Manager based in Seattle, WA. In this role, you will lead a team of pre-sales engineers to engage with customers, address technical issues, and drive business opportunities for Google Cloud. The ideal candidate will have extensive experience in cloud architecture and team management.

Responsibilities include collaborating with sales teams, ensuring team readiness, and handling customer satisfaction during pre-and post-sales processes. The role offers a competitive salary range of $192,000-$267,000 plus additional benefits.