Senior Cloud Consulting Account Lead—Enterprise AI

Google LLC; Addison (TX); Hybrid; USD 195,000 - 271,000; Full time

Job summary

Google LLC is seeking a Consulting Account Lead to be the single point of accountability for shaping, orchestrating, and delivering customers' transformation journeys. You will act as the executive trusted advisor to C-suite executives, defining ambitious goals and ensuring business value from Google Cloud and Google AI.

You will own the customer’s change journey from strategy to governance, guiding complex delivery programs with customers, partners, and internal Google teams.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 15 years of experience in a customer-facing role in management consulting, enterprise technology business, or professional services.
• Experience leading business or cloud technology transformation programs for enterprise organizations.
• Experience building and maintaining relationships with executive stakeholders.

Responsibilities

• Act as the lead Customer Experience and Transformation advisor for C‑suite and executive stakeholders, and develop and deliver industry-specific points of view on how Google Cloud and Google AI drive measurable business value, market differentiation, and ROI.
• Lead the end-to-end services strategy, shaping the customer's transformation journey by creating roadmaps, proposals, and delivery plans linked to business objectives.
• Manage cloud delivery programs with key customers, ensuring successful execution and quality across the customer, partners, and Google Cloud Consulting.
• Establish program operating models to ensure accountability and alignment. Orchestrate resources across the Customer Experience (CEx) organization and advocate for the customer with cross-functional teams.
• Act as a change agent focused on navigating organizational complexities to ensure the successful adoption of the platform, owning the plan to activate and drive usage of Google Cloud and AI Solutions.

Skills

Executive stakeholder relationships

Transformation programs

Enterprise cloud tech

Customer-facing experience 15+ years

Education

Bachelor's degree or equivalent practical experience

Job description

Google LLC is seeking a Consulting Account Lead to be the single point of accountability for shaping, orchestrating, and delivering customers' transformation journeys. You will act as the executive trusted advisor to C-suite executives, defining ambitious goals and ensuring business value from Google Cloud and Google AI.

You will own the customer’s change journey from strategy to governance, guiding complex delivery programs with customers, partners, and internal Google teams.