Senior Cloud Adoption Engineer – AWS

NetApp; San Jose (CA); Hybrid; USD 190,000 - 240,000; Full time

Job summary

NetApp is seeking an AWS Customer Success Engineer 4 to act as a trusted advisor to strategic AWS customers. You will translate business priorities into actionable technical adoption plans, orchestrate cross‑functional execution, and help customers realize value from NetApp cloud storage and data management solutions.

You will guide customers through launch, migration, optimization, and scale phases, develop success plans, and drive adoption and consumption across NetApp on AWS.

Qualifications

• Must have customer-facing technical experience and ability to translate business needs into technical plans.
• Experience with AWS infrastructure, storage, networking, security and cost optimization.
• Ability to lead cross-functional cloud adoption or migration programs.
• Strong communication and stakeholder management skills.

Responsibilities

• Serve as the primary technical success advisor for assigned AWS customers.
• Guide customers through launch, migration, optimization, and scale phases of their cloud adoption journey.
• Develop customer success plans with defined outcomes, milestones, owners, risks, and consumption targets.
• Translate customer workloads into practical architectures and adoption roadmaps.
• Drive consumption and health across NetApp solutions on AWS, including FSx for NetApp ONTAP and Cloud Volumes ONTAP.
• Monitor usage, adoption trends, and customer health to identify risks and opportunities.
• Provide architecture guidance and recommendations for storage efficiency, resiliency, security, and performance.
• Coordinate across NetApp, AWS, and partner teams; lead reviews and enablement sessions.

Skills

AWS cloud infrastructure

Customer-facing

Technical architecture

Cross-functional collaboration

Problem solving

Communication skills

Education

Bachelor's degree in CS or related field

Tools

FSx for NetApp ONTAP

ONTAP

Cloud Volumes ONTAP

Job description

NetApp is seeking an AWS Customer Success Engineer 4 to act as a trusted advisor to strategic AWS customers. You will translate business priorities into actionable technical adoption plans, orchestrate cross‑functional execution, and help customers realize value from NetApp cloud storage and data management solutions.

You will guide customers through launch, migration, optimization, and scale phases, develop success plans, and drive adoption and consumption across NetApp on AWS.