Senior Clinical Secretary - Ophthalmology

Dartmouth Health; Lebanon (NH); On-site; USD 40,000 - 65,000; Full time

Job summary

An established healthcare provider seeks a Senior Clinical Secretary for its Ophthalmology department. This role involves providing essential administrative support, managing patient schedules, and ensuring smooth operations within the clinical setting. The ideal candidate will exhibit strong communication and interpersonal skills, alongside a solid background in administrative tasks. Join a dynamic team dedicated to delivering excellent patient care and contributing to a collaborative environment that values your expertise and input.

Qualifications

• 3 years of administrative support experience required.
• Proficiency in PC word processing and spreadsheets required.
• Experience in a medical setting preferred.

Responsibilities

• Schedules patients and manages multiple calendars.
• Maintains and tracks patient charts and records.
• Coordinates meetings and travel arrangements.

Skills

Administrative Support

Customer Service

Medical Terminology

Communication Skills

Interpersonal Skills

Education

High School Diploma

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Publisher

PC Word Processing

Job description

Senior Clinical Secretary - Ophthalmology

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Senior Clinical Secretary - Ophthalmology

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Overview

Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc.

Overview

Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc.

Responsibilities

• Answers telephone, screens and directs calls, gives directions, and takes messages.
• Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
• Designs, analyzes, and coordinates master and other schedules.
• Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.
• Types patient letters. Composes and edits correspondence.
• Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
• Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.
• Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.
• Creates agendas and takes minutes for meetings.
• Coordinates conferences/meetings and make travel arrangements.
• Performs record keeping procedures. Addresses billing concerns, and solves patient billing issues. Provides input into budget preparation.
• Performs other duties as required or assigned.
  
  

Qualifications

• High School diploma with 3 years of administrative support experience or the equivalent required.
• Proven experience working with the public required.
• Knowledge of medical terminology may be required.
• Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.
• Excellent communication and interpersonal skills required.
• Previous experience working in a medical setting preferred.
  
  

Required Licensure/Certifications

• None
• Area of Interest:Secretarial/Clerical/Administrative
• FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week
• Shift:Day
• Job ID:30098
  
  

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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