Senior Clinic Patient Concierge & Scheduling

CHRISTUS Health; Tyler (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

CHRISTUS Health is seeking an administrative front desk professional in Tyler, Texas to greet and guide patients, verify insurance, schedule appointments, and handle payments, while ensuring HIPAA compliance and confidentiality.

The role requires strong interpersonal and math skills, experience in healthcare, and the ability to operate 10-key and common office equipment. This full-time on-site position offers a stable work environment within CHRISTUS Health’s network.

Qualifications

• High school diploma or equivalent.
• Some college preferred.
• Three or more years of experience in a health care organization.
• Excellent interpersonal and communication skills and good math knowledge.
• Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
• Knowledge of managed care preferred.
• ICD9 and CPT coding (advanced skills) Preferred.

Responsibilities

• Greets, instructs, directs and schedules patients and visitors.
• Verifies insurance benefits and assists with referrals.
• Collects payments and prepares cash for deposits.
• Maintains flow of patient check-in and verifies demographic and insurance information.
• Assists with answering phones and patient/staff inquiries.
• Schedules appointments for patients in accordance with physician guidelines.

Skills

Interpersonal skills

Communication

Math skills

Health-care experience

10-key calculator

Education

High school diploma or equivalent

Some college preferred

Tools

ICD9/CPT coding knowledge

Job description

CHRISTUS Health is seeking an administrative front desk professional in Tyler, Texas to greet and guide patients, verify insurance, schedule appointments, and handle payments, while ensuring HIPAA compliance and confidentiality.

The role requires strong interpersonal and math skills, experience in healthcare, and the ability to operate 10-key and common office equipment. This full-time on-site position offers a stable work environment within CHRISTUS Health’s network.