Senior Clinic Patient Concierge & Billing Liaison

CHRISTUS Health; Longview (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

CHRISTUS Health in Longview, TX seeks a frontline medical receptionist to greet patients, verify demographics and insurance, schedule appointments, and process payments with accuracy. You will be an effective liaison between patients and medical staff, ensuring smooth check-in and precise data entry.

Responsibilities include answering phones, handling inquiries, supporting front office operations, and maintaining HIPAA confidentiality while contributing to clean claims and timely billing.

Qualifications

• High school diploma or equivalent required.
• Knowledge of managed care preferred.
• Excellent interpersonal and communication skills; good math knowledge essential.

Responsibilities

• Handle patient check-in, verify demographics and insurance information, and ensure accurate data entry.
• Answer phones, take messages, and assist patient and staff inquiries.
• Respond to requests for patient account corrections and maintenance.
• Schedule appointments per physician guidelines.
• Collect time-of-service payments and arrange payment plans as needed.

Skills

Interpersonal communication

Customer service

Attention to detail

Math literacy

Managed care knowledge

Education

High school diploma or equivalent

Some College

Tools

10-key calculator

Job description

CHRISTUS Health in Longview, TX seeks a frontline medical receptionist to greet patients, verify demographics and insurance, schedule appointments, and process payments with accuracy. You will be an effective liaison between patients and medical staff, ensuring smooth check-in and precise data entry.

Responsibilities include answering phones, handling inquiries, supporting front office operations, and maintaining HIPAA confidentiality while contributing to clean claims and timely billing.