Clinic Operations & Patient Experience Lead

CHRISTUS Health; Longview (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

CHRISTUS Health in Longview, TX seeks an administrative coordinator to act as liaison between the Manager, staff, and patients. You will manage work assignments, schedule staff, and orient new team members per policy.

Responsibilities include processing charges, billing, verifying insurance benefits, assisting with referrals, and handling deposits as needed. This is a full-time position based in a healthcare setting.

Qualifications

• Must have a high school diploma.

Responsibilities

• Serves as liaison between Manager, Associates, and patients
• Responsible for work assignment and scheduling of assigned staff
• Trains and orients assigned staff in accordance with established policies and procedures
• Assists with evaluating performance of assigned staff and participates in coaching sessions
• Informs manager of performance issues with assigned staff
• Informs manager of patient and operational issues
• May be responsible for inventory and ordering of office and/or medical supplies
• Processes and enters charge information into database
• Completes billing process and distributes billing information
• Verifies insurance benefits and assists with referrals
• May prepare checks for deposits

Skills

Liaison

Scheduling

Training

Performance evaluation

Billing

Insurance verification

Education

High School Diploma

Tools

Billing software

Database systems

Job description

CHRISTUS Health in Longview, TX seeks an administrative coordinator to act as liaison between the Manager, staff, and patients. You will manage work assignments, schedule staff, and orient new team members per policy.

Responsibilities include processing charges, billing, verifying insurance benefits, assisting with referrals, and handling deposits as needed. This is a full-time position based in a healthcare setting.