Senior Clinic Patient Advocate & Scheduling Specialist

Christus Health; New Braunfels (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Christus Health in Texas is seeking an experienced medical office receptionist/administrative assistant to greet and guide patients and visitors, verify insurance benefits, process payments, and schedule appointments.

The role requires strong communication and math skills, HIPAA compliance, and prior healthcare office experience. Full-time position based in New Braunfels, TX with standard clinic hours.

Qualifications

• High school diploma or equivalent required.
• Knowledge of managed care preferred.
• Ability to operate 10-key calculator by touch, telephone, computer, copier, and fax.
• Excellent interpersonal and communication skills and good math knowledge.
• Some College preferred.
• Three or more years of experience in a health care organization.
• ICD9 and CPT coding (advanced skills) preferred.
• Experience with charge posting or collections preferred.

Responsibilities

• Maintains flow of patient check-in and verifies demographic and insurance information.
• Assists with answering phones, taking messages and patient inquiries.
• Schedules appointments for patients per physician guidelines.
• Collects time of service payments and arranges payment plans as needed.
• Checks in patients and updates information in the medical record as required.
• Follows HIPAA guidelines and maintains confidentiality.
• Performs other related administrative duties as assigned by leadership.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Some College Preferred

ICD9/CPT coding knowledge preferred

Tools

10-key calculator

Telephone system

Computer

Copier

Fax machine

Job description

Christus Health in Texas is seeking an experienced medical office receptionist/administrative assistant to greet and guide patients and visitors, verify insurance benefits, process payments, and schedule appointments.

The role requires strong communication and math skills, HIPAA compliance, and prior healthcare office experience. Full-time position based in New Braunfels, TX with standard clinic hours.