Senior Clinic Operations Leader

Socket.dev; Waianae (HI); On-site; USD 120,000 - 160,000; Full time

Job summary

WCCHC seeks a Clinic Operations Manager to oversee day-to-day clinic operations, patient access, and revenue cycle management for primary and specialty care clinics. The role leads staff, implements training, and ensures compliance with onboarding and competency reviews.

The COM collaborates with the Director of Clinical Operations and Director of Quality Assurance to develop and execute strategic operational improvements, driving quality, efficiency, and team performance across clinics.

Qualifications

• Minimum of 10 years of clinic operations experience in healthcare management or related healthcare environment
• Minimum 3 years of experience in health information, quality improvement, and risk/utilization management
• Minimum 2 years of clinical experience in an outpatient clinic environment
• BLS/CPR certification

Responsibilities

• Direct, organize, and plan day-to-day clinic operations and patient access related to revenue cycle management
• Develop, educate, and train staff including orientation and onboarding and periodic competency reviews
• Collaborate with DCO, DQA and Leadership Team to implement operational improvements
• Lead partnerships aligned with Health Center priorities and uphold policies and guidelines

Skills

Leadership

Project management

Quality improvement

Risk/utilization management

Outpatient clinic experience

Education

RN, BSN license Hawaii

LPN license Hawaii

Bachelor's or Master in Business/Healthcare Management

Tools

Word

Excel

PowerPoint

ACCESS

Job description

WCCHC seeks a Clinic Operations Manager to oversee day-to-day clinic operations, patient access, and revenue cycle management for primary and specialty care clinics. The role leads staff, implements training, and ensures compliance with onboarding and competency reviews.

The COM collaborates with the Director of Clinical Operations and Director of Quality Assurance to develop and execute strategic operational improvements, driving quality, efficiency, and team performance across clinics.