Senior Client Tech Lead - Cloud & Security

Clear Destination Inc.; Northern, Los Angeles (KY, CA); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Flexible PTO

Health benefits available

Life insurance

Pet insurance

401K

Job summary

ECI is seeking a Client Technology Manager (CTM) to lead IT managed services for a portfolio of client accounts. You will manage relationships, guide a technical team, and drive modernization projects, with hands-on involvement in Cloud and security initiatives.

The role requires advanced Windows/OS skills, experience with Microsoft 365/Azure, and strong project management capabilities. Hybrid work includes 3 days in Los Angeles, 2 remote, with a comprehensive benefits package.

Qualifications

• Advanced knowledge of Microsoft OS (Windows Server, Windows 11).
• Experience with public cloud platforms focusing on Microsoft 365 and Azure.
• Experience in technical project management for data/infrastructure migrations and major upgrades.
• Experience administering Exchange Online and Google Workspace.
• Experience with VMware vSphere and Hyper-V.
• Hands-on deployment/management of routing, switching, wireless, security appliances (Cisco/Meraki/Palo Alto).
• Incident response management during security events and DR/BC activations.

Responsibilities

• Oversee technology services for a portfolio of ECI clients.
• Maintain client relationships and act as trusted strategic advisor.
• Develop knowledge of client goals, challenges, and infrastructure; mitigate risk.
• Provide client feedback to management for improvements.
• Assist with client-facing budget forecasting and cost analysis.
• Engage with compliance teams for security recommendations.
• Lead migrations and deployments of new technologies.
• Provide hands-on support for client configurations.

Skills

Windows Server

Windows 11

Public Cloud (Microsoft 365 and Azure)

Project management

Security incident response

Information Security

VMware vSphere

Hyper-V

Cisco / Meraki / Palo Alto

Tools

VMware vSphere

Hyper-V

Cisco equipment

Meraki

Palo Alto Networks firewalls

Job description

ECI is seeking a Client Technology Manager (CTM) to lead IT managed services for a portfolio of client accounts. You will manage relationships, guide a technical team, and drive modernization projects, with hands-on involvement in Cloud and security initiatives.

The role requires advanced Windows/OS skills, experience with Microsoft 365/Azure, and strong project management capabilities. Hybrid work includes 3 days in Los Angeles, 2 remote, with a comprehensive benefits package.