Client Technology Lead - Onsite IT & Service Delivery

Atlas Technica LLC; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development opportunities

Competitive salary

Job summary

Atlas Technica LLC, a New York-based MSP, seeks a Client Technology Manager to lead the technical relationship, service delivery, and technology direction for assigned clients. This client-facing leadership role demands strategic thinking, strong communication, and a customer-first approach.

The role includes mentoring a team of Systems Engineers, coordinating cross-functional initiatives, and driving technology roadmaps aligned with security requirements and operational goals to ensure a

Qualifications

• Significant experience in systems engineering, systems administration, or related IT environment.
• Experience leading technical teams and managing client relationships in a professional services setting.
• Strong knowledge of Microsoft 365, Azure, and enterprise security tooling.

Responsibilities

• Own the technical relationship and primary point of contact for assigned clients.
• Develop and maintain client technology roadmaps aligned with business needs and security requirements.
• Provide oversight across client projects, infrastructure improvements, and technology initiatives.
• Identify security gaps, technical debt, and opportunities to improve stability and client satisfaction.
• Lead, coach, and develop Systems Engineers and Senior Systems Engineers.

Skills

Systems engineering

Team leadership

Client relationships

Microsoft 365

Azure

Networking

Security platforms

Virtualization

Tools

ConnectWise

VMware

Hyper-V

Citrix

Palo Alto

Cisco

Meraki

Okta

Mimecast

Duo

Job description

Atlas Technica LLC, a New York-based MSP, seeks a Client Technology Manager to lead the technical relationship, service delivery, and technology direction for assigned clients. This client-facing leadership role demands strategic thinking, strong communication, and a customer-first approach.

The role includes mentoring a team of Systems Engineers, coordinating cross-functional initiatives, and driving technology roadmaps aligned with security requirements and operational goals to ensure a